Tuesday, July 24, 2007

Cingular/AT&T Sucks!

I had a Sprint cell phone for many many years. Upon moving to the Delta I had to switch to a different service provider. The options here are Cellular South and AT&T. That made it a no-brainer, so I transferred my number to AT&T. The transfer was not without complications, but I eventually got it done. This was done with no help from the local service reps at the one and only AT&T store in town. Two weeks ago my new RAZR phone went dead on me. Once I got it up and running again it worked but not 100%, it acted as if the cover was always open. This was an annoyance but I managed. That is at least until last night. I was on the phone and hung up and plugged the phone in to recharge. Suddenly the phone was acting properly! I got out the shower and went to take a look at the phone only to find it was dead. The phone was charging but would not turn on.
So this morning I drove over to the one and only store in town. The store's response was to call the 1-800 number for customer service. Gee, I could never have done that myself. AT&T's response is to ship me a new phone....so suck it up and have no service for a few days. The woman at the store assured me a phone could be delivered by tomorrow. The customer service rep said it would be 5 to 6 days unless I was willing to pay $7 for 2 day service. I bit the bullet and paid the $7. Of course I would like phone service in the meantime. So off to Wal-Mart I was sent to by a Cingular Go-Phone (prepaid service disposable phone). It was never made clear to me why I could not buy the phone at the AT&T store. I bought the cheapest one they had, so $20 later I have cell phone service again on what might be the smallest and crappiest cell phone made. Popped the SIM card out of my dead phone and into the Go-Phone and it is all good until my replacement phone arrives.

In other news, try the Muppet Personality Test:
You Are Animal

A complete lunatic, you're operating on 100% animal instincts.
You thrive on uncontrolled energy, and you're downright scary.
But you sure can beat a good drum.
"Kill! Kill!"

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